Terms of Service
Last updated: October 24, 2026
These terms are an agreement between you and Friendly Labs Inc. ("Frens", "we", "us") for your use of the Frens app and website. By using Frens, you agree to these terms and our Privacy Policy. If you don't agree, don't use Frens.
These terms include an agreement to resolve disputes through individual arbitration and a waiver of class actions. See "Disputes" below.
Eligibility
You must be at least 18 years old, and the age of majority where you live, to use Frens. You may not use Frens if you are located in, or a resident of, a country or region subject to comprehensive U.S. sanctions, if you are on a U.S. government list of prohibited or restricted parties, or if the law otherwise bars you from using it.
Your account
You are responsible for your account, for activity on it, and for keeping your device secure.
Your content
You keep ownership of what you post. You grant us a worldwide, non-exclusive, royalty-free license to store, display, and deliver it to the people you share it with, as needed to operate Frens. You are responsible for what you post. If you send us feedback, we may use it without any obligation to you.
No tolerance for objectionable content or abusive users
You may not:
- harass, threaten, bully, or abuse anyone;
- post sexual, violent, hateful, or illegal content;
- send spam or scams, or impersonate anyone;
- break the law or interfere with Frens.
You can report a message or block a user in the app. We review reports within 24 hours, remove objectionable content, and remove users who post it.
Copyright complaints
If you believe content on Frens infringes your copyright, email support@frens.lol with the information the Digital Millennium Copyright Act requires. We remove infringing content and end the accounts of repeat infringers.
Wallets
Frens uses Privy, a third-party wallet provider, to create self-custodial Ethereum-compatible and Solana wallets for your account. We don't hold your assets or have access to your private keys. The app sends or trades your assets only when you confirm it, except that it may automatically convert stablecoins you deposit on some networks into USDC on Solana, which the app shows as cash. You are responsible for your wallet and the assets in it. Before deleting your account, move any assets you want to keep, because you may lose access to your wallet afterward.
Trading
Frens is not an exchange, broker, or financial adviser. Trades are executed by third-party providers, such as Relay and DFlow, not by Frens. We don't currently charge a fee on trades. When estimates are available, the app shows a trade's provider and network fees before you confirm it.
You decide whether to make each trade. Nothing in Frens, including content from other users or generated by AI, is financial, investment, legal, or tax advice. You are responsible for any taxes on your transactions.
Risks
Crypto assets are volatile, and you could lose all of their value. Anyone can create a token, and we don't vet or endorse the tokens shown in Frens. Blockchain transactions are irreversible: a trade or transfer can't be undone, and it may fail, be delayed, or execute at a different price than estimated. Crypto assets are not protected by FDIC or SIPC insurance, and laws affecting them may change.
AI features
Some features, such as dictation cleanup, use artificial intelligence. Their output may be inaccurate or incomplete, so check it before relying on it.
Third-party services
Frens relies on third-party services, such as Privy for wallets and Relay and DFlow for trades, and may show third-party content. Their own terms and privacy policies govern your use of them, and we are not responsible for them.
Termination
We may suspend or end your access to Frens at any time, including if you break these terms. You can delete your account at any time in the app's settings. Sections that by their nature should survive termination will survive it.
Disclaimers
FRENS IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DON'T WARRANT THAT FRENS WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
Limitation of liability
TO THE FULLEST EXTENT THE LAW ALLOWS, FRENS IS NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, OR CRYPTO ASSETS, ARISING FROM YOUR USE OF FRENS. OUR TOTAL LIABILITY FOR ANY CLAIM IS LIMITED TO THE GREATER OF $100 OR THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM. SOME JURISDICTIONS DON'T ALLOW THESE LIMITATIONS, SO THEY MAY NOT APPLY TO YOU.
Indemnity
You will indemnify and hold harmless Frens and its officers, directors, employees, and agents from any claims, losses, and expenses, including reasonable attorneys' fees, arising from your use of Frens, your content, or your breach of these terms or the law.
Disputes
Informal resolution. Before bringing a claim, email support@frens.lol describing it, and give us 60 days to try to resolve it.
Arbitration. You and Frens agree to resolve any dispute arising from these terms or Frens through final and binding individual arbitration administered by JAMS under its rules and Consumer Minimum Standards, not in court. Either of us may instead bring an individual claim in small claims court, or ask a court to stop infringement of intellectual property.
No class actions or jury trials. You and Frens may bring claims only individually, not as a plaintiff or class member in any class or representative action, and both waive any right to a jury trial. If this waiver is found unenforceable for a dispute, the arbitration agreement does not apply to that dispute.
Opting out. You can opt out of arbitration by emailing support@frens.lol within 30 days of first accepting these terms, with your name, username, and a statement that you opt out.
Governing law
These terms are governed by the laws of the State of Delaware, without regard to conflict-of-law rules. Any dispute not subject to arbitration will be resolved in the state or federal courts in Delaware.
Apple
If you got Frens from Apple's App Store, these terms are between you and Frens, not Apple. Apple has no obligation to provide maintenance or support for Frens and is not responsible for it or for any claims about it, including product liability, legal compliance, or intellectual property claims. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.
Changes
We may update these terms. If we make a material change, we will notify you, such as in the app or by email, before it takes effect. Continuing to use Frens after an update takes effect means you accept it.
General
These terms and our Privacy Policy are the entire agreement between you and Frens about Frens. If any provision is unenforceable, the rest stays in effect. Not enforcing a provision is not a waiver of it. You may not transfer these terms without our consent; we may transfer them.